If an excursion is canceled within in 24 hours of the purchase date, a full credit will be returned to the customer’s bank account. As a merchant no money will be awarded.
If a trip is purchased from Mancation USA, scheduled with the merchant and then canceled less than 14 days prior to the date of the excursion, the terms are dictated by the merchant’s cancellation policy.
The specific cancellation policy for each deal can be found in the Fine Print & Details section of the deal page.
If the Fine Print states that a deal is nonrefundable, or the cancellation deadline has already passed, you won't be able to cancel your purchase.
If the merchant is unable to book the stay you want during the available dates, contact us via email before the book-by date (shown below) and we'll refund your purchase